Everything, in plain words.
The rules the booking flow shows are the rules we run by. If a question is not here, text or email and a person answers, 7 AM to 9 PM, seven days.
The clubs
What is in the bag?
Twelve clubs: driver, fairway wood, hybrid, irons 5 through pitching wedge, a sand wedge and a putter, in a stand bag with headcovers and a towel. Standard is a premium-brand set from the last few seasons. Premium is one generation newer, near-new, in a lighter bag. Custom Build is your own list of up to twelve current-model clubs from our catalog.
Which brands?
Sets come from the major brands you would buy yourself. We confirm the brand family of the set assigned to you in the booking confirmation, the way a hotel confirms a room. If you have a strong preference, Custom Build lets you name the clubs.
Left hand, ladies flex, senior flex, junior?
Yes to all, chosen per golfer when you book. The form greys out anything the fleet cannot fill for your dates, so what you can select is what you will get.
Are the clubs clean and in good condition?
Every set is cleaned and checked before it leaves: grips, grooves, shafts, bag. You get a photo of the set at your door, and normal wear is on us.
Booking and price
How is the price worked out?
Standard $59, Premium $79 and Custom Build $109 per day for the first day. Day 1 at the daily rate, days 2 and 3 at 85 percent, day 4 onward at 75 percent. A week never costs more than five days. Delivery and collection are included anywhere in the zone; a $25 line covers an address a little outside it, shown before you commit. Florida sales tax is added and itemised.
How far ahead do I need to book?
Any booking whose delivery window opens more than 24 hours out is confirmed instantly. Inside 24 hours it is a short-notice request: same form, but the button reads "Request and hold", your card is authorised rather than charged, and a person confirms within the hour between 7 AM and 9 PM. Windows opening in under three hours are not offered. Custom Build needs one extra day.
Can I book for a group?
Up to four sets on one booking online. Five or more, or any event, goes through the groups and events form and is priced by a person the same day.
Do I need an account?
No. You book with an email and a mobile number, and every message we send has a link that opens your booking: change dates or windows, cancel, add a glove, message us.
Delivery and pickup
Where do you deliver?
Jupiter to Miami, along the coast, to hotels, resorts, vacation rentals, homes and offices. Type your ZIP on the first screen and the form tells you whether it is in the zone.
Will you deliver to the golf course?
No, on purpose. Courses do not accept deliveries for guests and gated entrances stop a driver. We deliver to where you are staying, the evening before or the morning of, so the set is in your hands before you leave for the first tee. Group and event bookings can be delivered to a venue by arrangement.
What are the windows?
Delivery: 6 to 8 AM, 8 to 10 AM or 4 to 7 PM the evening before. Pickup: 1 to 4 PM, 4 to 7 PM or the next morning. You get a reminder the evening before with your window, a text when the driver is on the way, and a photo when the set is at the door.
What if I am not there?
At a hotel we leave it at the bell desk in your name. At a rental or a home, tell us a safe spot or a gate code when you book. The code is encrypted and deleted after the pickup. If nobody is there and no safe handoff exists, the driver calls; after that, see the cancellation rules below.
Changes and cancellations
Can I change my dates or windows?
Yes, free, whenever a set is available for the new dates. The price is requoted with the step-down recalculated and the difference charged or refunded. A change that lands inside 24 hours is handled as a short-notice request.
What if I cancel?
Cancel free until 24 hours before your delivery window opens: everything comes back. Inside 24 hours, before the driver has left, half the rental comes back, add-ons you have not received come back in full, and so does the out-of-zone fee. Once the driver has left with your set, there is no refund. Returning the set early does not refund unused days.
What about weather?
If your course closes, or a tropical storm or hurricane watch or warning covers the delivery county on the delivery day, move your dates once for free to any date in the next 90 days or take a full refund. Rain without a closure is not a weather event; the set can still be delivered and played.
What if you cannot deliver?
A full refund, a $25 credit toward your next booking, and a phone call from a person, not a form email.
Damage, loss and late return
What counts as normal wear?
Dirt, scuffs, sky marks, worn grips, a missing tee, a lost towel and balls. All on us. Everything else is a flat price by set, shown before you book and identical on the schedule, the receipt and any charge notice. Every charge comes with a photo, an itemised email, 48 hours before the card is charged, and seven days to dispute after it. Total charges on one set never exceed the cap.
| Item, lost or broken beyond play | Standard | Premium | Custom Build |
|---|---|---|---|
| Iron, wedge or putter | $60 | $120 | Retail replacement |
| Driver, fairway wood or hybrid | $120 | $250 | Retail replacement |
| Headcover | $15 | $20 | $25 |
| Stand bag | $120 | $180 | $250 |
| Rangefinder (add-on) | $180 | $180 | $180 |
| Whole set not returned 7 days after pickup | $700 | $1,400 | $3,300 |
| Cap on total charges per set | $700 | $1,400 | $3,300 |
Late return or missed pickup
If the set is not at the handoff point during the pickup window, a $25 missed-pickup fee applies and the pickup is rebooked. Each extra day the set is with you is charged at your own daily rate for the next day of the step-down. No separate grace period is needed because the promise is a window, not a time; the driver circles back inside the window if you are running late.
What if the set is stolen?
A stolen set is treated as a lost set at the whole-set price for its tier. We give you the paperwork for travel insurance or a card benefit claim, and we help with it.
Payment and your data
How do I pay?
By card on a secure hosted checkout page. We never see or store your card number. For a short-notice request the card is authorised, not charged, until a person confirms; the hold disappears if we cannot do it.
What do you keep about me?
Your name, contact details, the address we delivered to, your bookings, payments and the messages between us, because a payment took place and we must be able to tie any charge to the person who made it. Gate codes and access notes are encrypted and deleted 30 days after the pickup. We never sell or share your details for marketing, and you can ask for a copy or ask us to stop contacting you at any time from support@clubdroprentals.com.
Will you text me?
Only about your booking, and only if you tick the box. Reply STOP to any message to end texts; you will still get the confirmation and receipts by email.
The rental terms, the waiver and the privacy notice you accept at checkout are the documents that govern; this page explains them in plain words and is kept in step with them.